Investigating the relationship between the quality of school educational services and the success of e-learning systems with the mediating role of students' perceived satisfaction

T. Sabbagh hasanzadeh; H. Nakhaee

Volume 16, Issue 3 , July 2022, , Pages 591-604


  Background and Objectives: E-learning as a direct consequence of the integration of technology and training has emerged as a powerful learning media, especially using the Internet technologies. Electronic learning is the use of remote communication technology to provide information for training and learning, ...  Read More

Educational Management
Taxonomy of students' satisfaction of service quality provided in Academic Affairs and Postgraduate Management Section of University of Bojnord

Z. Nikkhah Farkhani

Volume 14, Issue 1 , January 2020, , Pages 97-108


  Background and Objective:The first major step in improving service quality is to recognize customers’ expectations and perceptions of service quality and to determine service quality gaps and then adopt the necessary strategies to reduce gaps and provide feedback. In this case, not only is the ...  Read More