مدلسازی و ارزیابی کارایی و هزینه‌های استفاده از آموزش الکترونیکی جهت افزایش خبرگی در سازمان ها

نوع مقاله: مقاله پژوهشی

نویسنده

دانشگاه ازاد اسلامی واحد تبریز

چکیده

منابع انسانی یکی از دارایی­های بسیار مهم و عامل کلیدی برای موفقیت هر سازمان است که اهداف آن را با استفاده از قدرت، تجربه، دانش، رفتار و مهارت آنها برآورده می­سازد. از این رو آموزش منابع انسانی نقش مهمی در نیل به اهداف و رشد سازمان دارد. آموزش و یادگیری توسط فناوری­های مختلفی انجام می­گیرد. آموزش سنتی، آموزش از راه دور، آموزش الکترونیکی، آموزش تحت شبکه توری و شبکه­های اجتماعی چند نمونه از آن می­باشد. مدل­های ارزیابی آموزش الکترونیکی موجود اکثراً از نظر آموزشی بطور جزئی، کارایی کارکنان و تاثیر آموزش بر آنان را بررسی نموده­اند، لذا در این مقاله مدلی جامع ارائه می­شود که هم کارایی و هزینه­های سازمان و زمان و کارایی پرسنل را در روش رایج و الکترونیکی مدلسازی و ارزیابی می­کند. نتایج بدست آمده از شبیه­سازی نشان می­دهد سیستم یادگیری الکترونیکی کارایی منابع انسانی سازمان را به میزان پانزده درصد بهبود داده و هزینه­های آموزش سازمان را هیجده درصد نسبت به روش­های رایج کاهش می­دهد.

چکیده تصویری

مدلسازی و ارزیابی کارایی و هزینه‌های استفاده از آموزش الکترونیکی جهت افزایش خبرگی در سازمان ها

کلیدواژه‌ها


عنوان مقاله [English]

Cost and Performance Modeling and Analysis of Using E-Learning in Organization to Increase Expertise

نویسنده [English]

  • ahmad habibizad navin
چکیده [English]

Human resources (HRs), as the most important asset of any organizations, play a significant role in their goals, competition and success. Thus the training of human resources plays an important role to achieve the growth and success of any organization. Teaching and learning are performed by different technologies such as traditional education, distance learning, e-learning and the use of grid and social networks. Existing evaluation models of e-learning have mostly examined partially the educational outcomes, the employees’ efficiency and the impact of e-learning, Therefore, in this paper a comprehensive model is presented that models and evaluates the efficiency and cost of the organization and the time and efficiency of the personnel in the current and electronic methods. The obtained results by simulation show that e-learning system improves the HRs utilization by 15% and decreases the training cost of organizations by 18% in comparison to the common method.

کلیدواژه‌ها [English]

  • e-Learning
  • Learning Organization
  • Human Resources
  • performance
  • Cost of education

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