عنوان مقاله [English]
Accessibility is one of the important indicators in obtaining students' and teachers' interest in a courseware. Therefore, the present study was aiming to identify the effective factors impacting on the accessibility of Shahid Beheshti University’s courseware. Accordingly, a qualitative phenomenology research has been implemented. The population of this study is undergraduate students of the faculty of education and psychology of Shahid Beheshti University of Tehran who had an experience of working in the courseware. Participants were selected using purposeful sampling method. Semi-structured interviews were conducted for data gathering until the theoretical saturation was achieved. The findings were analyzed using Strauss and Corbin coding method at two open and axial coding levels. According to the findings from 15 interviews, six categories including: the weakness of quick access to the content of discussions, the lack of off-line access to the discussions, not suitable access to the content on multiple platforms, lack of ability to display online users, the weakness in access to discussions of the previous groups; and lack of student access to their performance results, were identified. These factors could help e-learning administrators and designers to provide a better and more qualified experience for their students and faculties.
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