شناسایی و رتبه بندی چالش‌های یادگیرندگان در آموزش و بهسازی مجازی منابع انسانی (مطالعة موردی: دانشگاه شهید بهشتی)

نویسندگان

1 کارشناس ارشد آموزش و بهسازی منابع انسانی، دانشکده علوم تربیتی و روانشناسی دانشگاه شهید بهشتی

2 مدیر گروه و عضو هیأت علمی گروه علوم تربیتی، دانشکده علوم تربیتی و روانشناسی دانشگاه شهید بهشتی

3 عضو هیأت علمی گروه علوم تربیتی، دانشکده علوم تربیتی و روانشناسی دانشگاه شهید بهشتی و عضو هیأت علمی وابسته دانشگاه لیمریک - ایرلند

چکیده

آموزش مجازی یکی از مهم­ترین مؤلفه­های آموزش مستمر است و به اعتقاد سازمان­ها نقش و مزایای قابل‌ملاحظه‌ای در آموزش و بهسازی منابع انسانی دارد. اما باید خاطرنشان کرد که، تحقق این مزایا و استفادة بهینه از ظرفیت­های آموزش مجازی مستلزم شناسایی و رفع موانع پیش روی آن است. ازاین­رو، پژوهش حاضر با هدف شناسایی و رتبه­بندی چالش‌های یادگیرندگان در آموزش و بهسازی مجازی منابع انسانی دانشگاه شهید بهشتی و به شیوة توصیفی- پیمایشی انجام‌شده است. جامعة آماری پژوهش کلیة کارکنان دانشگاه شهید بهشتی (166 نفر) بود که حداقل در یک دورة آموزش به‌صورت مجازی شرکت کرده بودند و تعداد 115 نفر از آنان به‌عنوان نمونه، بر اساس نمونه­گیری تصادفی خوشه­ای و با استفاده از جدول کرجسی- مورگان انتخاب شدند. ابزار پژوهش پرسشنامه­ای محقق­ساخته بود که گویه­های آن بر اساس مرور پیشینة پژوهش و مراجعه به مقالات و پایان‌نامه‌های مرتبط و مشابه طراحی و تدوین شد. روایی پرسشنامه مذکور توسط 5 نفر از صاحب­نظران آموزش مجازی و منابع انسانی؛ و پایایی آن با محاسبة آلفای کرونباخ 95/0تأیید شد. داده­های حاصل با استفاده از شاخص­های آمار توصیفی (میانگین، انحراف معیار) و آمار استنباطی (t تک نمونه­ای و آزمون رتبه­بندی فریدمن) تجزیه‌وتحلیل شدند. نتایج نشان دادند که مهم­ترین چالش‌های به‌کارگیری آموزش مجازی در آموزش و بهسازی منابع انسانی به ترتیب مربوط به چالش‌های آموزشی با میانگین رتبه­ای (99/2)، و زیرساختی­- فنی با میانگین رتبه­ای (74/2) است. نتایج تحقیق همچنین نشان داد که، چالش‌های فرهنگی-اجتماعی و اخلاقی برای به‌کارگیری آموزش مجازی در آموزش و بهسازی منابع انسانی، از کمترین میزان اهمیت برخوردار هستند. کاربردهای یافته­های این تحقیق برای ارتقای استفاده از آموزش مجازی در راستای بهبود آموزش و توسعه منابع انسانی نیز مورد بحث قرار گرفته است.

کلیدواژه‌ها


عنوان مقاله [English]

Identifying and ranking learners' challenges in a virtual human resource development environment

نویسندگان [English]

  • Z. Jafari far 1
  • A. Khorasani 2
  • M. Rezaei Zadeh 3
1 M. Sc. In Human Resource education, Faculty of Phychology and educational Science, Shahid Beheshti University
2 Faculty Member of Phychology and educational Science, Faculty of Phychology and educational Science, Shahid Beheshti University
3 Faculty Member of Phychology and educational Science, Faculty of Phychology and educational Science, Shahid Beheshti University and Faculty member of Limerick University, Ireland
چکیده [English]

Distance education is one of the most important criteria of education; organizations believe that it has important role in human resource (HR) education. However, there are some challenges in implementing distance learning in the organisations' HRD (Human Resource development) departments. The current study seek to identify and rank the challenges that confront distant learners in organizations. In order to do so, a sample of 115 employees of Shahid Beheshti University in Tehran who attended virtual training through the last year were selected and engaged in the study. Reviewing the literature on e-learning challenges and critical factors, the main questions of a questionnaire were extracted and written. Analyzing the data has been gathered by those questionnaires, the final list of the intended challenges was identified, categorized, and ranked as following: Educational, Infrastructural, and Cultural challenges. The implications of the current study on how distance education can be properly used in HRD is also discussed and outlined in the paper.

کلیدواژه‌ها [English]

  • Virtual Learning
  • Human resource development and training
  • learners
  • Challenge
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